Shipping and Delivery Policy
Welcome to Your Wardrobe Dispatch
- At Nettrek Solutions ("we," "our," or "us"), home to Fabricnflair, every piece our user ("you," "your") order is packed with care and sent with intent.
- Each item is packed mindfully and handled with precision.
- Our delivery process is built to ensure your shopping journey ends as smoothly as it began.
- Whether it's your first checkout or a repeat treat, your delivery experience remains our priority.
- We aim to make each package arrive just as refined as the piece you fell for online.
Pan-India Shipping Reach
- Style travels far—and so do we.
- We offer delivery across cities, towns, and rural pockets throughout India.
- Tier 2 and Tier 3 regions are part of our active delivery network.
- Currently, we do not support international shipping services.
- Expansion into new regions is part of our evolving growth plan.
- From metro hubs to countryside homes, every address receives equal treatment.
- No location limits your access to premium fashion.
Order in Motion: Processing Timeline
- Once your order is placed, our fulfillment team gets right to work.
- Processing typically takes one to two business days, excluding weekends and public holidays.
- Every item is checked, cushioned, and packaged with attention to fabric, fit, and finish.
- Dispatch alerts are shared via email once your parcel is on its way.
- Our backend experts ensure each order is prepped swiftly but handled responsibly.
- Speed meets care—because your garment deserves both.
- What you see is what you’ll receive, in every detail and fold.
Delivery Timeframe & Logistic Support
- We collaborate with trusted delivery professionals who handle your fashion with finesse.
- Depending on your delivery pin code, the shipping duration ranges from 3 to 8 business days.
- While we aim to meet this timeframe, external conditions like weather may affect transit.
- Any such changes will be promptly shared with you.
- We’re committed to open communication and timely fashion at every stage.
Delivery Attempts and Accuracy
- A missed doorbell doesn’t mean a missed opportunity.
- Couriers will attempt delivery up to three separate times.
- Double-check that your address and contact details are accurate at checkout.
- Try to ensure someone is available to receive the parcel.
- Re-dispatch is available for returned parcels, though extra charges may apply.
When Something Goes Wrong in Transit
- Although we take every precaution, rare delivery mishaps can occur.
- If your parcel arrives damaged, inform us within 48 hours of delivery.
- Please provide clear images of the issue to help us respond quickly.
- After reviewing, we may issue a refund or send a fresh item.
- For missing packages, we coordinate closely with the courier team and update you throughout.
Helpful Reminders:
- Report damage within 48 hours
- Send photo evidence to aid our resolution
- We may offer a refund or replacement depending on review
- Lost parcels will be investigated through courier channels
Premium Packaging for Premium Picks
- Some styles deserve more than standard wrapping.
- For selecting high-value or delicate garments, we use special packaging protocols.
- Details about such packaging will be mentioned on the specific product page.
- From silk-lined envelopes to custom-fit boxes, your garments are treated with care.
- Our team ensures that every item is packed based on its texture, fragility, and fabric structure.
Important Info:
- Fragile or limited-edition pieces are given enhanced packaging
- Product pages highlight any shipping specifics
- Packaging varies by item sensitivity
- Luxe items are packed with equally luxe methods
Need Help? Talk to Us
- Have a delivery question or a courier concern? We’re always ready to assist.
- Reach out to our support team at nettreksolutions@gmail.com, and we’ll guide you through the issue.
- Whether it’s a delay or an address clarification, we respond promptly and politely.
- Our goal is to offer dependable, stylish service from checkout to unboxing.
- Every query is taken seriously because your satisfaction is our fashion statement.